| Help & Support |
| All faculty and staff emails will be migrated over to a new platform – Microsoft® Exchange. Faculty and staff will be processed one department at a time. The process will take several months as we will be migrating one department at a time. OIT staff will contact individual departments to facilitate this process, which will take place over a period of several months. |
Q. Where can I find help and support for Webmail?
- The OIT Service Desk:Location: North Academic Center (NAC)
Room: NA 1/301
Phone: 212.650.7878
Fax: 212.650.8139
E-mail: servicedesk@ccny.cuny.edu
Website: http://www.ccny.cuny.edu/it/Q. Where can I find my user name and password for my Webmail account?
- The OIT Password Reset Form:
https://reset.ccny.cuny.edu/staff/Q. Where can I find self-help for my mobile devices?
Q. Where can I find self-help information for using my calendar, contacts, and tasks in Outlook?
Q. Where can I find self-help information for using the Microsoft Outlook Web App (OWA)?
