Email

Q. What email clients will be fully supported?

• Microsoft Outlook 2010 and up for PC and Microsoft Outlook 2011 and up for Mac clients will be supported by OIT.

Q. What is my username and password?

• Your username and email address does not change. Use the same credentials that you used to login your Pelican account. However, if your password doesn’t work use the Password Reset

Q. How do I access email from the web?

• You can access the web interface by going to https://webmail.ccny.cuny.edu/ (https not http).

Q. How much space will be provided to Faculty and Staff?

• Each mailbox will have a 3 GB limit, however, we will provide automatic archiving for old email to ensure that your mailbox does not go over quota.

Q. What are the differences between Outlook Web App (OWA) and Outlook?

• The Outlook desktop application offers features not available in most email systems. These features are specific to Outlook, which is why many choose to use it as their desktop client. Below are some feature differences between the Outlook Web App and Outlook.
• Features on Webmail:
  

  Feature	Supported in OWA	Supported in Outlook
  View and Send messages	Yes	Yes
  Message Editing Tools	Basic	Advanced (Similar to Word)
  Notes	No	No
  Calendar	View, edit, and print	Extra Features Included
  Share Calendar	Yes	Yes
  .pst file support	No	Yes