CUNYfirst Alerts

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Information that may affect users of CUNYfirst will be posted when it becomes available.


CUNYfirst


From: CUNY-CIS [No-Reply@ccny.cuny.edu]
Sent:
Monday, May 21, 2018 To: CUNYfirst Community
Subject: CUNYfirst Admissions Launch: Intermittent CUNYfirst unavailability from 10pm on May 23 to 8am on May 24, 2018

CUNYfirst will be enabling the freshmen and transfers Application of the Admissions module for the University’s Spring 2019 Semester applicants.

CUNYfirst will remain available during this Admissions launch. Note that there may be intermittent instances of system unavailability between 10:00 pm on Wednesday, May 23rd to 8:00 am on Thursday, May 24th.



From: CUNY-CIS [No-Reply@ccny.cuny.edu]
Sent:
Wednesday, April 25, 2018 To: CUNYfirst Community
Subject: Multiple Planned Maintenances from Wednesday, April 25th to Friday, April 27th

CIS will be performing network maintenance at 41st St. Office on Wednesday, April 25th, 2018 starting at 6:00 p.m. until 9:00 p.m. Short interruptions to some local services may occur during this maintenance window.
If you experience issues after the completion time, please contact Service Desk at (646)664-2311 or Service.Desk@cuny.edu.


On Thursday, April 26, 2018 from 10:00 am to 1:00 pm, CIS will be performing maintenance to update Student Educational Planner (SEP) settings for the schools that enabled SEP. Minimal service interruptions are anticipated as result of this maintenance.


CIS will be performing network maintenance on wireless network on Thursday April 26st , 2018 between 5:00PM to 6:00PM.  This maintenance will impact wireless network at all Central Office sites, and it may cause intermittent Wi-Fi connectivity during the maintenance window.
If you experience any internet connectivity issues after the completion time, please contact Service Desk at (646) 664-2311 or send email to service.desk@cuny.edu.


PayServ Maintenance postponed to a later date:

CUNY/CIS will be performing network maintenance on Monday, April 30th, 2018 between 9:00PM to 10:00PM.   Payserv service may experience a brief service interruption.
If you experience any connectivity issues after the completion time, please contact Service Desk at (646) 664-2311 or send email to service.desk@cuny.edu


CUNYfirst


From: CUNY-CIS [No-Reply@ccny.cuny.edu]
Sent:
Tuesday, March 27, 2018 To: CUNYfirst Community
Subject: CUNYfirst Campus Solutions launch: CUNYfirst unavailable 5 PM on April 12 to 9 AM on April 16, 2018

CUNYfirst will be launching Campus Solutions for The Graduate Center, Graduate School of Journalism, Macaulay Honors College and the CUNY BA Program that results in CUNYfirst being unavailable as follows:

Unavailable start time: 5:00 PM on Thursday, April 12

Unavailable end time: 9:00 AM on Monday, April 16

During the time CUNYfirst is unavailable, CUNYfirst MyInfo, Reporting and all test and development systems will be up and running. However, note that nightly data refreshes from CUNYfirst will not take place while CUNYfirst is unavailable.


CUNYfirst


From: CUNY-CIS [No-Reply@ccny.cuny.edu]
Sent: Friday, March 09, 2018
To: CUNYfirst Community
Subject: CUNY Login Maintenance: Self-service functions not available from 6:00 PM to midnight on Wednesday, March 14, 2018

CIS will be conducting maintenance on CUNY Login’s identity management system (IMS) from 6:00 PM until midnight on Wednesday, March 14, 2018.

Users will still be able to log in to applications and services via CUNY Login during this maintenance. However, the following CUNY Login self-service functions will not be available from 6:00 PM until midnight:

Forgot Password

Change Password

New User (claim/activate new account)



From: CUNY-CIS [No-Reply@ccny.cuny.edu]
Sent: Tuesday, March 06, 2018
To: CUNYfirst Community
Subject: Update 2: CUNY login access stabilized, March 3/6/18

CIS has stabilized CUNY Login access to application services.  CIS will continue to monitor the system closely.  We have also engaged a network vendor to assist with the investigation into root cause.

CIS will send an update if there is a change in status or availability.   Users experiencing issues should contact their local campus help desk.

We apologize for this inconvenience.



From: CUNY-CIS [No-Reply@ccny.cuny.edu]
Sent: Tuesday, March 06, 2018
To: CUNYfirst Community
Subject: CUNY login access March 3/6/18

CIS has been getting reports of CUNY Login access issues.  CIS is investigating this issue.  We apologize for this inconvenience and we will send an update within the hour with addition information.

We appreciate your patience during this time.



From: CUNY-CIS [No-Reply@ccny.cuny.edu]
Sent: Wednesday, February 21, 2018
To: CUNYfirst Community
Subject: CUNYfirst Payroll Interface Launch followed by Monthly Maintenance Reminder: CUNYfirst unavailable from 11 PM on Wednesday, February 21 to 7 PM on Sunday, February 25

CUNYfirst will be launching the Payroll Interface for the remaining Community Colleges starting at 11 PM tonight, February 21. The Payroll Interface launch will be followed immediately by the already scheduled hosting service provider’s monthly maintenance starting at 7 PM on Saturday, February 24.

During the Payroll Interface launch, CUNYfirst Campus Solutions (CS) and Human Capital Management (HCM) functions will be unavailable* as follows:

CUNYfirst CS and HCM unavailability start for Payroll Interface launch: 11:00 PM on Wednesday, February 21

  CUNYfirst CS and HCM unavailability end for Payroll Interface launch: 7:00 PM on Saturday, February 24

* Note: The CUNYfirst Financial functions and CUNYfirst Reporting Instances will remain available during the Payroll Interface launch. Only the nightly data extracts and transfers to the Financial Reporting Instance will take place during the launch.

Immediately following the Payroll Interface launch, the hosting provider’s scheduled monthly maintenance will occur and CUNYfirst (Campus Solutions, Finance and Human Capital Management functions) will be unavailable for up to 24 hours as follows:

CUNYfirst unavailability start for monthly maintenance: 7:00 PM on Saturday, February 24

  CUNYfirst unavailability end for monthly maintenance: 7:00 PM on Sunday, February 25

Regular nightly data extracts and transfers will resume following the Payroll Interface launch and monthly maintenance.



From: CUNY-CIS [No-Reply@ccny.cuny.edu]
Sent: Wednesday, February 14, 2018 4:45 PM
To: CUNYfirst Community
Subject: CUNYfirst Hardware Upgrade Reminder: CUNYfirst unavailable from 11:59pm on February 16, 2018 to 5pm on February 19, 2018

The CUNYfirst hosting service provider will be replacing the system’s computer hardware as part of the CUNYfirst technology life-cycle management, performance improvement and system resiliency plans.

CUNYfirst will be unavailable as follows during its computer hardware replacement:

Unavailability start:

        11:59 PM on Friday, February 16, 2018

Unavailability end:

      5:00 PM on Monday, February 19, 2018

The CUNYfirst Reporting Instance hardware is being replaced as well. The CUNYfirst Reporting Instance will be unavailable from 11:59 PM on Friday, February 16 until Tuesday morning, February 20.

The nightly data extracts and transfers will not take place while CUNYfirst is unavailable. The nightly CUNYfirst data extracts and refreshes will restart on Monday night, February 19.



From: CUNY-CIS [No-Reply@ccny.cuny.edu]
Sent: Thursday, February 08, 2018 4:45 PM
To: CUNYfirst Community
Subject: CUNYfirst Service Alert – CUNYfirst Monthly maintenance February 24th 2018

MONTHLY MAINTENANCE:

The CUNYfirst hosting partner has scheduled Maintenance for the weekend of  February 24th, CUNYfirst will be offline between the date/times listed below:

Start Date:     February 24th

Start Time:    7:00 PM ET

End Date:       February 25th

End Time:      7:00 PM ET

*Non- Production environments will be available by 7:00 AM ET on Monday February 26th, 2018


See more CUNYfirst Alerts and notifications >>


 

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