CUNYfirst Alerts

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Information that may affect users of CUNYfirst will be posted when it becomes available.



From: CUNY-CIS [No-Reply@ccny.cuny.edu]
Sent:
Wednesday, August 16, 2017
To: CUNYfirst Users
Subject: CUNYfirst Service Alert – CUNYfirst Monthly maintenance August 19th, 2017

The CUNYfirst hosting partner has scheduled Maintenance for the weekend of August 19th .
At that time, CUNYfirst will be offline between the dates and time listed below:

  • Start Date: August19th
    Start Time: 7:00 PM ET
  • End Date August 20th
    End Time: 7:00 PM ET

*Non- Production environments will be available by 7:00 AM ET on Monday August 21st, 2017



From: CUNY-CIS [No-Reply@ccny.cuny.edu]
Sent: Thursday, August 10, 2017
To: CUNYfirst Community
Subject: IMS maintenance: CUNYfirst, Blackboard, and Degreeworks/FACTS unavailable on Thursday, Aug 10, 2017 at midnight until 4 am on Friday, August 11, 2017

CIS needs to apply a software update and perform database modifications to the identity management system (IMS) that controls user access to CUNYfirst, Blackboard and Degreeworks/FACTS

CUNYfirst, Blackboard and Degreeworks/FACTS will not be accessible during this IMS maintenance that is scheduled on Thursday, Aug 10, 2017 beginning at midnight until 4 am on Friday, August 11, 2017.

 



From: CUNY-CIS [No-Reply@ccny.cuny.edu]
Sent: Sunday, July 30, 2017
To: CUNYfirst Community
Subject: CUNYfirst Reporting now available – July 30, 2017

The hosting service provider has restored access to CUNYfirst Reporting.

Note that Friday’s and Saturday’s overnight processing data/reporting transfers were unsuccessful. Sunday’s overnight processing and data/reporting transfers are expected to run as scheduled with updated information available on Monday.

CIS and the hosting service provider will continue to monitor CUNYfirst operation and send an update if there is any change in system status.

 



From: CUNY-CIS [No-Reply@ccny.cuny.edu]
Sent: Sunday, July 30, 2017
To: CUNYfirst Community
Subject: CUNYfirst now available except for Reporting – July 30, 2017

The hosting service provider has resolved its hardware issues and has restored access to the CUNYfirst system except for the Reporting instance. Access to CUNYfirst Reporting is expected to be restored later today. An update will be sent when the hosting service provider has restored access to CUNYfirst Reporting

 



From: CUNY-CIS [No-Reply@ccny.cuny.edu]
Sent: Saturday, July 29, 2017
To: CUNYfirst Community
Subject: CUNYFirst Outage and Emergency Maintenance

The CUNYFirst system is currently unavailable. The system became unavailable at approximately 1:00 p.m. this afternoon. The hosting vendor is experiencing serious hardware malfunctions affecting many of its clients, including CUNY. Engineers from the hosting provider and the hardware manufacturer will be conducting emergency maintenance overnight and through tomorrow to restore the system to operation. At this time, the estimate we have been provided for restoration is 7:00 p.m. on Sunday, July 30.

 



From: CUNY-CIS [No-Reply@ccny.cuny.edu]
Sent:
Tuesday, July 11, 2017
To: CUNYfirst Community
Subject: CUNYfirst Service Alert – CUNYfirst Monthly maintenance July 22nd, 2017

The CUNYfirst hosting partner has scheduled Maintenance for the weekend of July 22nd – July 23rd CUNYfirst will be offline between the date/times listed below:

Start Date: July 22nd
Start Time: 7:00 PM ET

End Date July 23rd
End Time: 7:00 PM ET

*Non- Production environments will be available by 7:00 AM ET on Monday July 24th, 2017



From: CUNY-CIS [No-Reply@ccny.cuny.edu]
Sent:
Wednesday, July 12, 2017 To: CUNYfirst Community
Subject: VMware VDI upgrade issues 7/11/17

The CUNY Virtual Desktop environment was upgraded on 07/10/17, all user of VDI should download and install update clients from the Virtual Desktop Installation page.

Use of the CUNY Virtual desktop is limited to 8 hours per session and is for academic purposes only. By using the CUNY Virtual Desktop, you agree to comply with the CUNY Computer Use Policy

For Staff, they need to visit https://vcisgtway.cuny.edu to download the latest client.



From: CUNY-CIS [No-Reply@ccny.cuny.edu]
Sent:
Wednesday, July 05, 2017
To: CUNYfirst Community
Subject: CUNYfirst Admissions Launch: CUNYfirst unavailable from 5 pm on Friday, July 7 to 8 am on Monday, July 10

CUNYfirst will be launching the Admissions module for Spring 2018 Semester direct admits resulting in CUNYfirst being unavailable as follows:

Unavailable start time: 5 pm on Friday, July 7, 2017
Unavailable end time: 8 am on Monday, July 10, 2017

During the time CUNYfirst is unavailable, CUNYfirst MyInfo and all test and development systems, including reporting and training simulation, will be up and running.

The nightly data refresh will not take place while CUNYfirst is unavailable. The first nightly refresh after the Admissions launch will take place on Monday night, July 10.


See more CUNYfirst Alerts and notifications >>