CUNYfirst Alerts

cfalertstatus

Information that may affect users of CUNYfirst will be posted when it becomes available.



From: CUNY-CIS [No-Reply@ccny.cuny.edu]
Sent: Thursday, November 30, 2017
To: CUNYfirst Community
Subject: PeopleTools System Upgrade: CUNYfirst unavailable starting at 10pm on Friday, December 1, 2017

CUNYfirst requires a PeopleTools system upgrade to stay current with CUNYfirst software maintenance and release plans.

The system upgrade to PeopleTools 8.54.33 results in CUNYfirst being unavailable during two maintenance windows as follows:

For all CUNYfirst users: 10pm on Friday, December1st to 12noon on Saturday, December 2nd

For Reporting, Learning Management (ELM) and Customer Relations Management (CRM) users: 10pm on Saturday, December 2nd to 12noon on Sunday, December 3rd

During the time CUNYfirst is unavailable:

  • The CUNYfirst Reporting Instances will not be available
  • The nightly data extracts and MyInfo and Reporting data refreshes will not take place

The nightly data extracts and MyInfo and Reporting data refreshes restart on Sunday night, December 3rd

We regret the inconvenience.



From: CUNY-CIS [No-Reply@ccny.cuny.edu]
Sent: Monday, November 13, 2017
To: CUNYfirst Community
Subject: CUNYfirst Service Alert – CUNYfirst Monthly maintenance November 18th, 2017

MONTHLY MAINTENANCE:

The CUNYfirst hosting partner has scheduled Maintenance for the weekend of November 18th, CUNYfirst will be offline between the date/times listed below:

  • Start Date: November 18th
  • Start Time: 7:00 PM ET
  • End Date: November 19th
  • End Time: 7:00 PM ET

*Non- Production environments will be available by 7:00 AM ET on Monday November 20th,2017



From: CUNY-CIS [No-Reply@ccny.cuny.edu]
Sent: Tuesday, October 17, 2017
To: CUNYfirst Community
Subject: CUNYfirst Service Alert: Additional CUNYfirst Planned Maintenance required in October 2017

CUNYfirst requires the following critical maintenance in October that results in system unavailability in addition to the recurring monthly maintenance and month-end close activities:

  • PeopleTools system upgrade to 8.54.32

The following chart summarizes the CUNYfirst unavailability for all planned October maintenance activities:

Activity (downtime duration) Start End
Monthly Maintenance (up to 24 hours) 7 pm on Sat, Oct 21 7 pm on Sun, Oct 22
PeopleTools System Upgrade (up to 37 hours) 10 pm on Fri, Oct 27 11 am on Sun, Oct 29
Month-end Close (up to 4 hours) 9 pm on Tues, Oct 31 1 am on Wed, Nov 1

Reminders will be sent in advance of each CUNYfirst maintenance activity.

CIS acknowledges that these additional maintenance activities have an impact on CUNYfirst users and will work to complete them as quickly as possible.



From: CUNY-CIS [No-Reply@ccny.cuny.edu]
Sent: September 26, 2017
To: CUNYfirst Community
Subject: CUNYfirst Service Alert: Additional CUNYfirst Planned Maintenance required in October 2017

CUNYfirst requires the following critical maintenance in October that results in system unavailability in addition to the recurring monthly maintenance and month-end close activities:

  1. HCM/CS database reorganization (note that the Finance pillar will remain available)
  2. PeopleTools system upgrade to 8.54.32

The following chart summarizes the CUNYfirst unavailability for all planned October maintenance activities:

Activity (downtime duration) Start End
Database reorganization (up to 84 hours) 9 pm on Thur, Oct 5 9 am on Mon, Oct 9
Monthly Maintenance (up to 24 hours) 7 pm on Sat, Oct 21 7 pm on Sun, Oct 22
PeopleTools System Upgrade (up to 37 hours) 10 pm on Fri, Oct 27 11 am on Sun, Oct 29
Month-end Close (up to 4 hours) 9 pm on Tues, Oct 31 1 am on Wed, Nov 1

Reminders will be sent in advance of each CUNYfirst maintenance activity.

CIS acknowledges that these additional maintenance activities have an impact on CUNYfirst users and will work to complete them as quickly as possible.



From: CUNY-CIS [No-Reply@ccny.cuny.edu]
Sent:
Friday, September 22, 2017
To: CUNYfirst Users
Subject: IMS planned maintenance: Blackboard, CUNYfirst, CUNYsmart, DegreeWorks, FACTS and Virtual Bookstore unavailability September 23-24

Dear All,

The identity management system (IMS) providing user authentication for Blackboard, CUNYfirst, CUNYsmart, DegreeWorks, FACTS and the Virtual Bookstore will undergo maintenance on Saturday and Sunday, September 23-24.

This maintenance results in application/service unavailability during the times listed in the following chart:

Application / Service Saturday, September 23 Sunday, September 24
Blackboard Intermittent from 6-7 pm Intermittent from 10 am – 2 pm
CUNYfirst Intermittent from 6-7 pm, then unavailable for monthly maintenance Unavailable until monthly maintenance ends
CUNYsmart Intermittent from 6-7 pm Intermittent from 10 am – 2 pm
Degree Works Intermittent from 6-7 pm Intermittent from 10 am – 2 pm
FACTS Intermittent from 6-7 pm Intermittent from 10 am – 2 pm
Virtual Bookstore Intermittent from 6-7 pm Intermittent from 10 am – 2 pm

 



From: CUNY-CIS [No-Reply@ccny.cuny.edu]
Sent:
Wednesday, September 13, 2017
To: CUNYfirst Users
Subject: CUNYfirst Service Alert – CUNYfirst Monthly maintenance September 23rd, 2017

The CUNYfirst hosting partner has scheduled Maintenance for the weekend of September 23rd – September 24th. CUNYfirst will be offline between the date/times listed below:

Start Date: September 23rd
Start Time: 07:00 PM ET

End Date: September 24th
End Time: 7:00 PM ET

*Non- Production environments will be available by 7:00 AM ET on Monday September 25th,2017



From: CUNY-CIS [No-Reply@ccny.cuny.edu]
Sent:
Tuesday, August 29, 2017
To: CUNYfirst Users
Subject: CUNYfirst HCM and CS monthly maintenance – Thursday , Aug. 31st

The CUNYfirst System (HCM and Campus Solutions applications) will be unavailable on Thursday, August 31st from 9pm to 1am, for month end closing activities.

Thank you for your patience.



From: CUNY-CIS [No-Reply@ccny.cuny.edu]
Sent:
Wednesday, August 16, 2017
To: CUNYfirst Users
Subject: CUNYfirst Service Alert – CUNYfirst Monthly maintenance August 19th, 2017

The CUNYfirst hosting partner has scheduled Maintenance for the weekend of August 19th .
At that time, CUNYfirst will be offline between the dates and time listed below:

  • Start Date: August19th
    Start Time: 7:00 PM ET
  • End Date August 20th
    End Time: 7:00 PM ET

*Non- Production environments will be available by 7:00 AM ET on Monday August 21st, 2017



From: CUNY-CIS [No-Reply@ccny.cuny.edu]
Sent: Thursday, August 10, 2017
To: CUNYfirst Community
Subject: IMS maintenance: CUNYfirst, Blackboard, and Degreeworks/FACTS unavailable on Thursday, Aug 10, 2017 at midnight until 4 am on Friday, August 11, 2017

CIS needs to apply a software update and perform database modifications to the identity management system (IMS) that controls user access to CUNYfirst, Blackboard and Degreeworks/FACTS

CUNYfirst, Blackboard and Degreeworks/FACTS will not be accessible during this IMS maintenance that is scheduled on Thursday, Aug 10, 2017 beginning at midnight until 4 am on Friday, August 11, 2017.

 



From: CUNY-CIS [No-Reply@ccny.cuny.edu]
Sent: Sunday, July 30, 2017
To: CUNYfirst Community
Subject: CUNYfirst Reporting now available – July 30, 2017

The hosting service provider has restored access to CUNYfirst Reporting.

Note that Friday’s and Saturday’s overnight processing data/reporting transfers were unsuccessful. Sunday’s overnight processing and data/reporting transfers are expected to run as scheduled with updated information available on Monday.

CIS and the hosting service provider will continue to monitor CUNYfirst operation and send an update if there is any change in system status.


See more CUNYfirst Alerts and notifications >>


 

Font Resize
Contrast