User Support – CUNYfirst Support

Submit a Service Request

To submit a service request or incident e-mail us at the Service Desk ( servicedesk@ccny.cuny.edu ). Please make sure to include a full description of your problem. Please make sure include the following information:

Description of Incident/Request:
Name:
Department:
Work Number:
Cell Phone Number:
CCNY Email:
Location(s):
Model #s of the device and/or computer: (If Applicable)
CIT #s: (If Applicable)
Availability

Service Desk
Location: North Academic Center (NAC)
Room: NA 1/301
p: 212.650.7878
e: servicedesk@ccny.cuny.edu
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CUNYfirst Support
p: 212.650.8080
e: cfsupport@ccny.cuny.edu
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Blackboard Support
Location: North Academic Center (NAC)
Room: NA 1/301
p: 212.650.6990
e: bbsupport@ccny.cuny.edu

Hours of Operation
Summer 2023
Monday – Wednesday 8am-5pm
Thursday and Friday 8:30am-5pm
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Closed
Saturday and Sunday
November 28th- December 1st
Winter Break CLOSED December 23rd – January 1st