From: CCNY CUNYfirst <>

Sent: Wednesday, August 21, 2019 12:30 PM

To: CCNY Community

Subject: CUNY Login Upgrade

Welcome Back for Fall 2019 Semester

Over the summer, the CUNY Login service and access to CUNY-wide applications and services was upgraded. This upgrade provides a new self-service page with updated features and a modern look and feel. You will continue to use you CUNY Login account ( to access applications like CUNYfirst, Blackboard and DegreeWorks. The only change you will see are the new/updated CUNY Login self-service features and functions.

The new/updated CUNY Login features include:

  • Activate Your CUNY Login- Only incoming Faculty, Staff and Students will need to activate their account. New user is no longer used as a method to reset the CUNY Login password.
  • Forgot Username- Users will have to provide personal information to receive the username and EMPLID
  • Forgot Password- To reset the password, two security questions must be answered
    • If you are unaware of your security questions, instructions will be sent to your email informing you on how to complete forgot password.
  • Manage Your Account- After successfully, logging in, users will be able to change password, security questions, email address and phone number.
    • Update personal information in Manage Your Account will NOT update the information currently in CUNYfirst.

CUNY login Credentials

For more about the new/updated CUNY Login account self-service functions visit:

If you have any issues activating your CUNY Login or accessing the account self-service functions, following the upgrade, please contact the CCNY CUNYfirst Helpline.

CCNY CUNYfirst Helpline

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