CUNYfirst Alerts

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Information that may affect users of CUNYfirst will be posted when it becomes available.



From: CUNY-CIS [No-Reply@ccny.cuny.edu]
Sent:
Monday, July 27, 2015
To: CUNYfirst Community
Subject: Reminder: CUNYfirst Disaster Recovery Test and System Availability from August 1-2, 2015

 

The annual CUNYfirst Disaster Recovery Drill (DR Drill) is scheduled the weekend of August 1-2, 2015. During this DR Drill, CUNYfirst will be unavailable to all users.

DR Drill start time: 4 pm on Saturday, August 1
DR Drill finish time: 6 pm on Sunday, August 2

Note that CUNYfirst Reporting instances will not be available until Tuesday morning, August 4. When the Reporting instances become available they will be populated with the data from Sunday night.

Thank you for your patience in supporting this very important exercise. Please inform your user community.

 


From: CUNY-CIS [mailto:No-Reply@ccny.cuny.edu]
Sent: Monday, July 13, 2015 10:01 AM
To: CUNYfirst Community
Subject: CUNYfirst OIM maintenance – Monday July 13, 2015 from 5PM to 7PM. Please Alert your user community of this maintenance

CUNYfirstCCNY

On Monday, July 13, 2015 between the hours of 5:00pm and 7:00pm, CIS will be
performing maintenance on the IMS servers. Please note that IMS self service
will be unavailable during this time; you will not be able to use forgot password,
change Password or account claiming. You will still be able to access CUNYfirst.
Please alert your community to this important information.

Thank you for your patience.


From: CUNY-CIS [mailto:No-Reply@ccny.cuny.edu]
Sent: Tuesday, June 30, 2015 3:24 PM
To: CUNYfirst Community
Subject: CUNYfirst HR and Campus Solutions are currently unavailableJune 30th, 2015

CUNYfirstCCNY

CUNYfirst HR and Campus Solutions are currently unavailable. Oracle and the
hosting service provider are experiencing a database issue that they are
working to address.

Impact
All CUNYfirst HR and Campus Solutions users are unable to log in.

Workarounds
If available, your college’s alternative to CUNYfirst for viewing personal
information.

OR

CUNYfirst MyInfo, available from the CUNYfirst login page, the CUNY Portal
and Blackboard, can be used to view personal CUNYfirst information. MyInfo
uses the Blackboard/CUNY portal log-in credentials.

Status Updates
CUNYfirst availability status updates will be released every 2 hours or as
additional information becomes available.

We acknowledge the inconvenience and are working to restore access. Please
notify your campus community.


From: CUNY-CIS <No-Reply@ccny.cuny.edu>
Sent: Tuesday, June 02, 2015 6:00 PM
To: CUNYfirst Community
Subject: Updated: Planned Disaster Recovery Test on June 12, 2015 and Systems Availability


CIS will be conducting a data center disaster recovery (DR) test starting at 7 pm on Friday, June 12 and lasting up to 24 hours. Updated DR test information is called out under the “Updated information” heading.

This DR test is being conducted during the 24 hours preceding the CUNYfirst monthly maintenance scheduled for 7 pm on Saturday, June 13 through 7 pm on Sunday, June 14, 2015. The DR test and CUNYfirst monthly maintenance combination means that CUNYfirst may not be available from 7 pm on Friday to 7 pm on Sunday, June 12-14, 2015.

Updated information

Active Directory, for all CUNY, and telephone systems hosted from the data center are exempt from the DR test for authentication and public safety reasons.

Applications that Will Be Available during the DR test

The following applications are currently configured for disaster recovery and, except for transitional service disruption during the failover to and from the DR site, will be available during this DR test:

  • Email, including listserv and Maestro
  • CUNY.edu website
  • Track-It
  • Blackboard (via a link on the CUNY portal “Temporarily Unavailable” page)

Applications that Will NOT Be Available during the DR test

CUNY applications hosted in the CUNY data center and not currently configured for disaster recovery, or having a dependency on the CUNY data center, will not be available from 7 pm on Friday, June 12 until the DR test is concluded. The applications that will not be available during the DR test include:

  • Apply Online
  • Campus LDAP Search Tool
  • CARS
  • CAS – Admission System
  • CUDLS – Direct Loan System
  • CUNY Alert
  • CUNY Supplements – CUNY Supplements
  • CUNYfirst
  • CUNYPlus
  • Degreeworks
  • eFAP
  • eProcurement
  • eSIMS
  • FACTS – Financial Aid Certification System
  • FAP Backend – Financial Aid Program
  • FAS – Financial Accounting System
  • Library System
  • PETS – Pell Electronic Transfer System
  • Raisersedge
  • SFA – Student Financial Aid
  • SIMs
  • SKAT – Skills Aptitude Test
  • All other CIS applications

Application-specific notes

1. CUNYfirst will not be available during this DR test as its IMS user authentication is hosted in the CUNY data center.

2. Although the CUNY.edu website will operate from the DR site, the CUNY portal and single-sign-on will not be available during the DR test.

3. During the DR test, email as well as listserv and Maestro services may be intermittently unavailable for users in the Central
Office, the Stella and Charles Guttman Community College, the School of Professional Studies, the Institute for State and Local Government and the Advanced Science Research Center.

Separate CUNYfirst planned maintenance announcements

Separate CUNYfirst planned maintenance communication will be sent announcing the June 13-14 CUNYfirst monthly maintenance and the June 30 CUNYfirst month-end financial closing.

CIS acknowledges the inconvenience this data center DR test may cause.
Please inform your user community.


From: CUNY-CIS
Sent: Wednesday, May 20, 2015 3:34 PM
To: CUNYfirst Community
Subject: CUNYfirst – Restored Access 5/20/15

CUNYfirstCCNY

CUNYfirst Community:

CUNYfirst services have been restored. Users still experiencing access issues may have to clear their browser cache and cookies.
CIS will continue to monitor the system throughout the day. Please contact your local campus Help Desk to report any issues.

We appreciate your patience during this time.
Please notify your user community.

 


From: CUNYfirst Communications:  CIS Announcement for CUNYfirst Users
Sent: Wednesday, May 20, 2015 2:30 pM
To: CUNYfirst Community
Subject: CUNYfirst is currently unavailable – 05/20/2015

CUNYfirstCCNY

CUNYfirst Community:

CUNYfirst is currently unavailable.  CUNY/CIS is working on the problem.

We apologize for the inconvenience.

Please alert your user community.


From: CUNYfirst Communications
Sent: Thursday, March 12, 2015 12:00 AM
To: CUNYfirst Community
Subject: CUNYfirst: Upcoming Campus Solutions and Financial Aid Launches / System Availability
Download PDF
CUNYfirstCCNY

CUNYfirst Community:

CUNYfirst is nearing the launch of Campus Solutions for the School of Professional
Studies and the PeopleSoft Financial Aid Module for Bronx Community College,
John Jay College of Criminal Justice and Medgar Evers College.

This update provides the days and hours we expect the CUNYfirst System to be
unavailable to your staff, faculty and students in order to convert and
upload data and configurations into the system. Additionally, we will take
advantage of the scheduled CUNYfirst down time to upgrade the CUNYfirst
Procurement modules to meet the new EE1 requirements of the NYS State
Financial System (SFS).

The college presidents have already been notified.

Campus Solutions Launch on March 25, 2015

Subject to a go live decision from Executive Vice Chancellor Allan Dobrin and
Dean John Mogulescu,
CUNYfirst will be unavailable from 5pm on Wednesday March 25, 2015 until
Monday morning, March 30, 2015
to launch Campus Solutions for the
School of Professional Studies.

For our colleagues at the School of Professional Studies, the CUNYfirst team will
provide access to Campus Solutions applications following a short shake-down
and validation period. The college will then be given access to update and validate
data and transactions that took place from the time its legacy systems were frozen.

During the time CUNYfirst is unavailable to all other colleges, CUNYfirst MyInfo and
all test and development systems, including training simulation, will be up
and running.

Financial Aid Launch on April 2, 2015

CUNYfirst will be unavailable from 5pm on Thursday, April 2, 1015 to 10am on
Friday, April 3, 2015
to launch the PeopleSoft Financial Aid Module for Bronx
Community College, John Jay College of Criminal Justice and Medgar Evers
College.

Other Service
Availability Communications

As in previous CUNYfirst launches, there will be targeted communications to
key stakeholders in advance of the launches and the regularly scheduled
maintenance activities that follow:

·  March monthly maintenance — from 7pm on Saturday, March 21 to 7 pm on   Sunday, March 22, 2015

·  Month-end fiscal closing — from 9pm to Midnight on Tuesday, March 31, 2015

Thank you to the leadership, staff, faculty and students at the School of Professional Studies,
Bronx Community College, John Jay College of Criminal Justice and Medgar Evers College
who helped bring us to these CUNYfirst launches.

Regards,

Jon Frost

CIS IT Communications


SafeAssign Planned Service Outage – March 19, 2015

From: CUNY-CIS
Sent: Wednesday, March 11, 2015
To: College Community
Subject: SafeAssign Planned Service Outage – March 19, 2015

On Thursday March 19, 2015 between the hours of 02:00 AM to 06:00 AM, SafeAssign will be unavailable due to system maintenance. Papers will not be processed and reports will be delayed until after the maintenance has completed.


From:                              CUNYfirst Integration <No-Reply@ccny.cuny.edu>
Sent:                               Thursday, January 22, 2015 7:30 PM
To:                                   College Community
Subject:                          CUNYfirst MyInfo

CUNY has just released CUNYfirst MyInfo.CUNYfirst MyInfo is a new application intended to give students, faculty
and staff quick lookup (i.e., read only) access to information that may be
critical, especially at the start of the new semester.It is intended to provide these capabilities to all University students.CUNYfirst MyInfo is accessible through the CUNYfirst login page, the CUNY
Portal login page, and Blackboard.  Students will also be able to gain
access to MyInfo from their new student portal – City Central.CUNYfirst MyInfo displays the following information:For Faculty:
  • Instructor Class
    Schedule
  • Class roster
    information
  • Academic Calendar
    which links to the University’s academic calendar

For Staff:

  • Student lookup
  • Biographical profile
  • Academic Calendar
    links to the University’s academic calendar

Celia P. Lloyd

Assistant Vice President for CUNYfirst Integration